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Flight Pass Rules for Air Malta
When you buy a Flight Pass to travel on Air Malta flights, you enter into a contract with Optiontown, hereinafter referred to as "Optiontown" or "OT" and Air Malta, hereinafter referred to as "Air Malta" or "KM".

Your ticketed booking is governed by Air Malta's General Conditions of Carriage; the conditions in your ticket or itinerary and receipt, any tariffs which apply and regulations. Air Malta, having its registered office and principal place of business at Air Malta, SkyParks Business Centre, Level 2, Malta International Airport, Luqa, Malta.

Please note that these Flight Pass Rules, together with the Optiontown Terms of Service constitute the entire agreement between You and Optiontown. In the event of any contradiction between the Optiontown Terms of Service and these Flight Pass Rules, these Flight Pass Rules shall prevail.

DEFINITIONS

"Advance Booking" refers to the minimum number of days or hours before your Journey that are required for you to make a booking with Flight Pass.
"Cabin" or "Travel Class" refers to the travel class, e.g. Economy Class, Business Class.
"Customer" refers to one or more persons that have bought a Flight Pass or one or more of the OT Services.
"Passengers(s)" refers to the persons who can book and fly by redeeming Flight Pass.
"Fare Type" refers to the type of fare selected for Flight Pass, namely, 'Go Light', 'Go Smart' and 'Go Flex' in Economy cabin and namely, 'Just Business', 'Smart Business' and 'Business Freedom' in Business cabin. Different amenities and services are available for different fare types, like flight change, flight cancellation, baggage allowance, etc.
"Flight" or "Flights" refers to the flights operated, designated or any combination thereof by Air Malta.
"Number of Flights" refers to the number of one-way Flights you can take between selected destinations. Two flights are needed for one Passenger to fly a round-trip between two selected destinations. One flight is needed for one Passenger to fly a one-way trip between two selected destinations. Round-trip travel is included for all routes. One way permitted only if One way and Round-trip is selected for Trip Type parameter in the Flight Pass.
"Flight Pass" refers to the Flight Pass provided by Optiontown in collaboration with Air Malta under the Flight Pass Service to its Customers which makes them eligible to book Flights which fulfill the criteria mentioned in these Flight Pass Rules.
"Journey" refers to a segment of Flights that may have more than one Flight (like a segment may have both outbound and return Flights or may have connecting Flights).
"Optiontown" refers to the brand name and "www.optiontown.com" refers to the domain name and website of OT.
"OT Services" comprises of the various services offered by OT, wherein each such service is in general referred to as "OT Service". Flight Pass is one of the OT Services.
"Tax Payment Option" refers to the option to include or not include the taxes in the Flight Pass. The terms "Taxes" or "Tax", or "taxes and fees", here refer to all the taxes, fees and surcharges levied by government, airline, airport and other third-parties.
"Travel Period" refers to the time period You can depart on flights by booking a flight with your Flight Pass. All of your flights can only depart during Travel Period.
"Travel Date Restrictions" or "Blackout Dates" refers to travel dates for which You cannot book a flight with your Flight Pass. Such travel date restrictions may only apply to some or all of the destinations included in your Travel Zone and will be marked clearly in your Flight Pass.
"Trip Type" refers to the type of booking (one-way, round-trip, etc.) allowed for a Flight Pass.
"Travel Zone" or "Zone" refers to collection of one or more origin and destination airport pairs for which Flight Pass is valid.
"You" refers to a Customer, or a Passenger whose name has been added to a Flight Pass.

CONDITIONS
1.Purchase of a Flight Pass and subsequent exchange of Flight Pass for ticketed bookings can only be done through the Optiontown website. You will not be able to make changes to your Flight Pass, or any flights booked using your Flight Pass, through airline website, call centre or Airport tickets offices.
2.Flight Pass Purchase: Upon completing your Flight Pass purchase:
a.You get the right to book and fly on 'X' one-way flights, departing during the 'Travel Period', for the selected routes of the Flight Pass. (Where X= Number of Flights you have chosen while purchasing the Flight Pass). Flights can be generally booked up to 330 days in advance of the departure date. Flight Pass can be used to book only Air Malta operated flights.
b.Trip Type - You can use your Flight Pass to book flight bookings, subject to your Trip Type, from/to any airport within your selected travel zone as will be listed in the departure and arrival airports in your Flight Pass, as given below. A one-way booking will consume 1 Flight at a time per passenger, and a round trip booking will consume 2 Flights at a time per passenger.
•One way and Round trip - Both one way and round trip bookings are permitted with this option.
•Round trip only - Only round trip bookings are permitted with this option. One way booking is not permitted.
c.Passengers Name Addition - One passenger must be added at the time of Flight Pass purchase. You can add the remaining Passengers until the maximum limit of Passengers for your Flight Pass is reached.
d.Infant and Children Rule - You agree that Flight Pass is only available for use by adults and children over 2 years of age. You can add infants on the booking after the booking is created by paying the appropriate fares, fees and taxes. To add Infants, you may do so by contacting the Optiontown customer care team. If you want to reserve a seat for your infant you may use your Flight Pass credit to book the ticket by having the infant listed as one of the approved passengers in your Flight Pass.
e.Special Service Requests (SSRs) - You can add Special Service Requests (SSRs) to your flight, such as for special meals, baggage, special requests like wheel chair, disability assistance or others, by contacting the airline directly. Please note the airline may levy an additional charge for these additional service requests as per their regular policy.
f.Amenities - You will receive all standard services and amenities associated with your selected cabin in your designated flight which may be subject to change as per regular airline operating procedures;
g.Baggage Allowance - You will receive the following baggage allowance when you make a booking under Flight Pass:
•Carry-on Baggage - 1 handbag up to 10 kg with maximum dimensions 55cm x 40cm x 25cm. A small bag up to 2 kg with maximum dimensions 40cm x 30cm x 15cm.
•Check-in Baggage Allowance.

CabinFare TypeCheck-in Baggage Allowance
EconomyGo LightNo bag included
Go Smart1 Bag up to 23 Kg
Go Flex1 Bag up to 23 Kg
BusinessJust Business1 Bag up to 32 Kg
Smart Business2 Bags (up to 32 Kg per bag)
Business Freedom2 Bags (up to 32 Kg per bag)
•The baggage allowance will be applicable as per Air Malta current baggage policy which may be changed at any time and will depend on aircraft type as well. You may review current Air Malta baggage policy here.
3.Flight Pass conditions
a.Flight Pass Change
•You may change any one or more of the following Flight Pass parameters as given below, Increase Number of Flights, Extend/Postpone/Prepone Travel Period, Reduce Advance Booking, Reduce Travel Date Restrictions, Upgrade Trip Type, Change Travel Zone etc. by paying the applicable charges.
•The allowed changes to Flight Pass can be done after paying nominal change fees and fare difference (if applicable) through Optiontown website only. Changes apply to all the unused flights in your Flight Pass, it is not possible to change a portion of the flights in your Flight Pass. Changes can be done via the Manage My Pass section after login to your Flight Pass account, where you will be able to see total charges before making any change.
•Passenger Name Correction - Once you have added a name to your Flight Pass, you can only edit a maximum of 3 misspelled characters in your name by submitting Identification proof. Please make sure that you have added the correct name on the Flight Pass as it appears in the Passenger Passport. Some other changes for passenger name may be allowed by paying applicable fees.
b.Flight Pass is NON-refundable and non-cancelable once purchased. Any payment once paid is NON-refundable under all circumstances.
c.No portion of the total Flight Pass price will be refunded in case of any unused Flight credits. However, if and only if, the Airline stops flying to a destination or reduces the frequency of flights drastically or Force Majeure event occurs, and You have unused (or unflown) flight credits for that destination, then you may request refund for only those unused Flight Pass credits. For all refunds, Air Malta will be responsible to refund the amount, however, you will need to contact Optiontown Customer Care via email at customercare@optiontown.com to submit your refund request. Optiontown will contact Air Malta to process the refund and once Air Malta approves the refund amount, the refund shall be processed. Notwithstanding anything said to the contrary, if the payment amount related to a Flight Pass has been transferred by Optiontown to Air Malta, then the complete financial responsibility for refund of total paid amount for said Flight Pass rests solely on Air Malta, and Optiontown does not have any responsibility for the refund amount, and Optiontown cannot be held responsible for the refund amount.
d.Flight Pass is NON transferable, and cannot be sold or exchanged for cash. The Journey entitlement under a Flight Pass cannot be altered except as notified otherwise by Optiontown.
e.Flight tickets booked using Flight Pass are NON refundable in all circumstances. In all circumstances, the Flight Pass remains Non-refundable except as mentioned above.
f.Flight disruptions: In case a flight booked using Flight Pass is cancelled or impacted by an irregular operation as defined by the Airline, normal Airline policies will be applicable.
4.Flight Pass booking conditions
a.Seat Availability for Flight Booking - You can book flights with your Flight Pass subject to terms of your Flight Pass subject to seat availability in any booking class in the designated cabin up to the last seat available. View Air Malta flight schedule
b.Manage My Booking - For Flight change, Flight cancel and No show:
•Free Flight Change/ Cancel / No Show credit allowance - Based on your selected Flight Pass conditions and parameters, you may be allowed to change or cancel a certain number of your flights at no cost subject to number of free Flight Change / Flight Cancel allowed as per the Fare Type of the purchased Flight Pass. The free allowances are defined below:


EconomyBusiness
Go LightGo SmartGo FlexJust BusinessSmart BusinessBusiness Freedom
Flight Change% FREE Flight Changes10% FREE30% FREE100% FREE10% FREE30% FREE100% FREE
Flight Change feeEUR 10EUR 10FREEEUR 25EUR 20FREE
Flight CancellationFREE Flight Cancellations10% FREE30% FREE100% FREE10% FREE30% FREE100% FREE
Cancellation fee after free allowanceEUR 10EUR 10FREEEUR 30EUR 25FREE
No Show% FREE No Show--20% FREE--20% FREE
No Show fee after free allowanceEUR 15EUR 15EUR 15EUR 35EUR 30EUR 25

•Number of Free Allowances are calculated as per the percentage value mentioned above multiplied by the total number of flights in the purchased Flight Pass (and rounded down to the lower integer).
•Fees for Flight Change/Flight Cancel after Free Allowance and fees for No Show credit reinstatement - After the free allowance, the costs for Flight change and Flight cancel for additional flights are defined in the above table. The No Show credit reinstatement fee is also defined in the above table. All fees are applicable per passenger per flight.
•Fare Difference for Flight Change - In the event, if the new flight is outside the Flight Pass parameters an additional fare difference may be applicable, in addition to the change fee and charges.
•Passenger name can be changed on a ticket to any other enlisted passenger name in the Flight Pass.
•Flight change and cancellation must be requested at least 1 hour before flight departure. Any flight change cancellation request to a flight booking after the time limit specified above would be charged an additional fee of USD 50.
•No Show Flight credits can be added back to Flight Pass only up to 7 days after the flight departure and must be done by contacting Optiontown via the customer care and after payment of applicable charges.
5.If you experience any difficulty during flight booking or any other functionality on the website, you must contact Optiontown via phone before the expiry of your respective deadline subject to your Flight Pass terms. If you fail to contact us before the expiry of the respective deadline, then you cannot hold Air Malta or Optiontown responsible for the same.
6.You agree and understand that the real time price may be lower or higher than the regular price displayed, hence the savings may be more or less than the displayed amount. You agree and confirm unconditionally that you have taken the informed decision with the clear understanding and knowledge of the above. You irrevocably and unconditionally agree that you will not hold Optiontown and/or Air Malta responsible in any manner whatsoever for any difference in regular prices and/or savings displayed and you cannot cancel the Flight Pass due to this.
7.Tax Payment Option Conditions - This opton offers choice to either include or not include the taxes in the Flight Pass. Two choices are offered.
a.Tax Included - Under this option, the taxes are included in the Flight Pass price. So, under normal circumstances, you would not need to pay for taxes at the time of flight booking (exceptions apply). Therefore, with this option, the Flight Pass price includes the base fare, airline surcharges like fuel surcharge and all other taxes and fees levied by government and third parties.
b.Tax Not Included - Under this option, the taxes are not included in the Flight Pass and You need to pay for taxes, fees and surcharges levied by government, airline, airport and other third-parties at the time of flight booking. The Flight Pass price only includes the base fare.
c.Exceptions to the above condition : In both of the above choices, the following exceptions apply.
•In the event if any of the taxes and fees increase after they have been paid for, then you are liable to pay for additional taxes and fees amount before flight departure.
•In the event if any of the taxes and fees increase due to any flight changes made to your booking, then you are liable to pay for additional taxes and fees at the time of flight change.
d.If you choose the "Tax Not Included" option at the time of Flight Pass purchase, then later on you can upgrade to "Tax Included" through the Manage My Pass feature.
8.Additional fees may apply for payment methods or other services at the time of Flight Pass purchase, flight booking or other changes made to the bookings or Flight Pass. In addition, your bank or credit card company may charge additional fees due to bank charges/ conversion charges/ credit charges etc. as per their policy.
9.Flight Pass prices may vary across different Customers whether booked on the same flight and having the same parameters.
10.Flight Pass bookings are based on last seat availability. You understand that if a flight is fully booked, and therefore no vacant seats are available, you will not able to make a booking on that flight using your Flight Pass.
11.Specific policies and rules, if applicable to Air Malta, will be displayed under the Flight Pass Rules and would accordingly be applicable to you.
12.The total Flight Pass amount paid will appear in the name of Optiontown. Customers agree that they cannot challenge or dispute a charge if the name appearing on their credit card statement is different than the one mentioned above.
13.If you have purchased one or more ancillary services with the airline and if you would like to change your flight booked under Flight Pass after purchasing those ancillary services, then you would need to contact the airline to rebook those ancillary services on your new flight which will be subject to availability on the new flight. The airline does not guarantee that these ancillary services will be available on the new flight.
14.To the extent permissible by local law or regulation, these Flight Pass Rules shall be governed by and construed in accordance with laws of New York, USA. Air Malta and each Customer submits to the NON-exclusive jurisdiction of the courts in New York, USA to resolve any disputes that may arise out of them.
15.Any provision of these Flight Pass Rules, if declared void or unenforceable by any competent authority or court shall, to the extent of such invalidity or unenforceability, be deemed severable and shall not affect the other provisions remaining which shall continue unaffected.
16.Optiontown accepts no responsibility for damage or loss resulting from misdirected or incomplete entries arising from computer malfunctions, viruses, bugs or other such causes. Optiontown is in no way liable for the reproduction or indirect access via third party web site or home page access which reproduction misstates or omits any of the information or terms and conditions connected with Flight Pass.
17.After the purchase of Flight Pass, in the interest of your security and fraud prevention, you may be contacted by Optiontown and/or Air Malta to request some documents for verification purpose and in case those documents are not provided then your Flight Pass purchase may be put on HOLD or canceled including any booked flights. Optiontown is the sole official partner of Air Malta to provide Flight Pass and is a secure channel that is capable to receive customer's documents for security and verification purpose.
18.Air Malta may also ask you to provide payment or other information at the check in counter for verification purpose. If the requested documents are not provided or Air Malta is unable to verify you as the customer or your payment information, then Air Malta may deny you boarding at your own risk and all your future tickets may be canceled. Optiontown and Air Malta will have no liability in such cases and it will be up to the customer to provide sufficient documents as requested by Air Malta and Optiontown in order to verify the customer and payment information.
19.Optiontown reserves the right to change these Flight Pass Rules at any time.