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Flight Pass Rules for Aeromar
When you buy a Flight Pass to travel on Aeromar flights, you enter into a contract with Optiontown, hereinafter referred to as "Optiontown" or "OT".
Your ticketed booking is governed by Aeromar's General Conditions of Carriage; the conditions in your ticket or itinerary and receipt, any tariffs which apply and regulations. Aeromar, having its registered office and principal place of business at [Aeromar legal address], hereinafter is to be referred to as "Aeromar" or "VW".
Please note that these Flight Pass Rules, together with the Optiontown Terms of Service constitute the entire agreement between You and Optiontown. In the event of any contradiction between the Optiontown Terms of Service and these Flight Pass Rules, these Flight Pass Rules shall prevail.

DEFINITIONS

"Advance Booking" refers to the minimum number of days or hours before your Journey that are required for you to make a booking with Flight Pass.
"Cabin" or "Travel Class" refers to the travel class, e.g. Economy Class, Business Class.
"Customer" refers to one or more persons that have bought a Flight Pass or one or more of the OT Services.
"Empty Seat Option" refers to the total number of empty seats reserved for you next to your assigned seat subject to seat availability.
"Extra Baggage Option" refers to the total number of extra check-in bags you are allowed to check-in for your flight. If you select "No Extra Bag", then you will be allowed to carry the regular baggage allowance as per Flight Pass rules. If you select any of the 1 or more Extra Bags options, then you will be allowed to carry extra check-in bags as per the option purchased.
"Passengers(s)" refers to the total number of distinct Passengers who can book and fly by redeeming Flight Pass".
"Flight" or "Flights" refers to the flights operated, designated or any combination thereof by Aeromar.
"Number of Flights" refers to the number of one way Flights you can take between selected destinations. Two flights are needed for one Passenger to fly a round trip between two selected destinations. One flight is needed for one Passenger to fly a one way trip between two selected destinations. Both One way and Round Trip travel are permitted with the Flight Pass.
"Flight Pass" refers to the Flight Pass provided by Optiontown in collaboration with Aeromar under the Flight Pass Service to its Customers which makes them eligible to book Flights which fulfills the criteria mentioned in these Flight Pass Rules.
"Journey" refers to a segment of Flights that may have more than one Flight (like a segment may have both outbound and return Flights or may have connecting Flights).
"Lounge Access" refers to eligibility to access and utilize the lounge at the airport before flight departure.
"Optiontown" refers to the brand name and "www.optiontown.com" refers to the domain name and website of OT.
"OT Services" comprises of the various services offered by OT, wherein each such service is in general referred to as "OT Service". Flight Pass is one of the OT Services.
"Travel Period" refers to the time period Youcan depart on flights by booking a flight with your Flight Pass. All of your flights can only depart during Travel Period.
"Travel Date Restrictions" or "Blackout Dates" refers to travel dates for which You cannot book a flight with your Flight Pass. Such travel date restrictions may only apply to some or all of the destinations included in your Travel Zone and will be marked clearly in your Flight Pass.
"Travel Zone" or "Zone" refers to collection of one or more origin and destination airport pairs for which Flight Pass is valid.
"You" refers to a Customer of Flight Pass.
"Unlimited Flights Pass" will allow you to travel unlimited number of times by using the Flight Pass subject to other Flight Pass conditions.

CONDITIONS
1.Purchase of a Flight Pass and subsequent exchange of Flight Pass for ticketed bookings can only be done through the Optiontown.com website. You will NOT be able to make changes to your Flight Pass, or any flights booked using your Flight Pass, through airline website, call centers or Airport tickets offices.
2.Flight Pass Purchase: Upon completing your Flight Pass purchase:
a.You get the right to book and fly on 'X' one-way flights, departing during the 'Travel Period', for the selected routes of the Flight Pass after paying the taxes and third-party fees at the time of flight booking (Where X= Number of Flights you have chosen while purchasing the Flight Pass). Flights can be generally booked up to 330 days in advance of the departure date. Flight Pass can be used to book only Aeromar operated flights.
b.One way and Round Trip travel permitted - Customers, can book one-way or round-trip tickets with their Flight Pass. Open jaw bookings are also permitted.
c.Passengers Name Addition - One passenger must be added at the time of Flight Pass purchase. You can add the remaining Passengers until the maximum limit of Passengers for your Flight Pass is reached as per the following time limit after purchasing your Flight Pass.
d.Infant and Children Rule - You agree that Flight Pass is only available for use by adults and children over 2 years of age. You can add infants on the booking after the booking is created by paying the appropriate fares, fees and taxes. Flight Pass price is NON-discountable for children. To add Infants, you may do so by contacting the Optiontown customer care team. If you want to reserve a seat for your infant you may use Flight Pass to book ticket by using your Flight Pass credit to book the same and having the infant listed as one of the approved passengers in your Flight Pass.
e.Special Service Requests (SSRs) - You can add Special Service Requests (SSRs) to your flight, such as for special meals, baggage, special requests like wheel chair, disability assistance or others, by contacting the airline directly Please note the airline may levy an additional charge for these additional service requests as per their regular policy.
f.Amenities - You will receive all standard services and amenities associated with your selected cabin in your designated flight which may be subject to change as per regular airline operating procedures;
3.Additional services on flight booking
a.Carry-on Baggage Allowance - 1 Carry-on portfolio, handbag or laptop of up to 10 kg with maximum dimensions 22x38x65cm.
b.Check-in Baggage Allowance - You will receive the following baggage allowance based on the Fare Type and Extra Baggage Option chosen for the Flight Pass.

Total Check-in Baggage allowance
based on Fare Type and Extra Baggage Option
Fare TypeNo Extra Bag1 Extra Bag 2 Extra Bag
SaveNo bag included
Benefits
All Inclusive
Regular Check-in bag.
Extra Check-in bag.
Domestic Mexico Flights - Check-in bag must be maximum of 25 kg.
International destinations - Check-in bag must be maximum of 23 kg.
Please note that the second bag allowance may be subject to capacity available in the cargo compartment.
The regular baggage allowance will always be applicable as per Aeromar current baggage policy which may be changed at any time and depend on aircraft type as well in which case Aeromar current policy will be applicable. You may review current Aeromar baggage policy.
If you choose 1 or 2 Extra Bags option, then you will be allowed to carry 1 or 2 additional check-in bags over the regular baggage allowance.
c.Empty Seat Option - If you choose 1 or 2 Empty Seats in your Flight Pass, then closer to departure date (generally in the last 7 days before flight departure) if there are seats available in the flight, then you will be assigned Empty Seats and you will have exclusive right during the flight to utilize the additional empty for yourself. You will be notified of the same via email.
If the empty seats are not assigned due to lack of seat availability or for other operational reasons, you cannot claim for any refund amount.
1 Empty Seat - If you choose '1 Empty Seat', then 1 empty seat will be assigned if available.
2 Empty Seat - If you choose '2 Empty Seats', then if two seats are available, you will be assigned 2 empty seats, and if only 1 empty seat is available then you will be assigned 1 empty seat.
d.Lounge Access - If you have chosen "Lounge Access" then you will be eligible to utilize the lounge before flight departure for each flight booked with Flight Pass. Airport lounge offerings are subject to services offered by each lounge and its operating hours at that airport on the day of flight departure.
4.Flight Pass conditions
a.Flight Pass Change
You may change any one or more of the following Flight Pass parameters as given below, Increase Number of Flights, Extend/Postpone/Prepone Travel Period, Reduce Advance Booking, Reduce Travel Date Restrictions, Change Travel Zone etc. by paying the applicable charges.
The allowed changes to Flight Pass can be done after paying a nominal change fees and fare difference (if applicable) through Optiontown website only. Changes apply to all the unused flights in your Flight Pass, it is not possible to change a portion of the flights in your Flight Pass. Changes can be done via the Manage My Pass section after login to your Flight Pass account, where you will be able to see total charges before making any change.
Passenger Name Correction - Once you have added a name to your Flight Pass, you can only edit a maximum of 3 misspelled characters in your name by submitting Identification proof. Please make sure that you have added the correct name on the Flight Pass as it appears in the Passenger Passport.
b.Flight Pass is NON-refundable and non-cancelable once purchased. Any payment once paid is NON-refundable under all circumstances.
c.No portion of the total Flight Pass price will be refunded in case of any unused Flight credits. However, if and only if, Airline stops flying to a destination and You have unused flight credits for that destination, then you may request refund for only those unused Flight Pass credits. In this event, Airlines will be responsible to refund the amount, however, you will need to contact Optiontown Customer Care via email at customercare@optiontown.com to submit your refund request and will be at the discretion of the Airline.
d.Flight Pass is NON transferable, and cannot be sold or exchanged for cash. The Journey entitlement under a Flight Pass cannot be altered except as notified otherwise by Optiontown,
e.Flight tickets booked using Flight Pass are NON refundable in all circumstances. In all circumstances, the Flight Pass remains Non-refundable except as mentioned above.
f.Flight disruptions: In case a flight booked using Flight Pass is cancelled or impacted by an irregular operation as defined by the Airline, normal Airline policies will be applicable.
5.Unlimited Flight Pass conditions
a.Unlimited Flight Trips - If you select "Unlimited Flights" option for the Number of Flights parameter when purchasing your Flight Pass, then your Flight Pass will allow you to book and travel unlimited number of trips on the included Travel Zone destinations for the enlisted passengers subject to other conditions of the purchased Flight Pass.
b.Pay taxes and third-party fees at the time of flight booking - As mentioned above, even for Unlimited Flight Pass, You will need to pay for taxes, fees and surcharges levied by government, airport and other third parties at the time of flight booking. These said taxes, fees and surcharges levied by Government, airport and third-parties are not included in the amount you pay at the time of Flight Pass purchase. The price paid for the Flight Pass at the time of Flight Pass purchase only covers for the base fare and other fees.
c.Flight Change for Unlimited Flight Pass - Flight Change can be done with by paying a change fee of USD 20 fee per passenger per flight and fare difference (if applicable). The fare difference is applied only if the new flight is outside the Flight Pass parameters.
d.Flight Cancellation for Unlimited Flight Pass - Flight can be cancelled by paying a USD 25 cancel fee per passenger.
e.No-show fee for Unlimited Flight Pass - If you are not present at the time of boarding of your flight, there will be a No-show penalty of USD 100 per passenger per flight. If any No-show penalty is not paid in time, then You will not be allowed to redeem your Flight Pass to book more flights and all future booked flights will be put on hold.
f.Maximum limit on concurrent future dated bookings - You are allowed to book at most 6 concurrent future dated bookings at any point of time. If you have already booked 5 future dated flights, but have not flown on any of them yet, then you will not be allowed to make additional bookings till you fly on at least one of your bookings.
g.Rest of the conditions are same as applicable to other Flight Passes.
6.Flight Pass Booking conditions
a.Seat Availability for Flight Booking - You can book flights with your Flight Pass subject to at least 1 seat is available for sale in your selected cabin and subject to other terms of your Flight Pass.
b.Manage My Booking - For Flight change, flight cancel and no Show
*FREE Flight change and Flight Cancellation allowance - Based on your selected Flight Pass conditions and parameters, you may be allowed to change or cancel a certain number of your flights at no cost subject to number of free Flight Changes / Flight Cancellations allowed as per the Fare Type of the purchased Flight Pass. The free allowances are defined below

SaveBenefitsAll Inclusive
Flight Change% FREE Flight Changes10% FREE 20% FREE100% FREE
Flight Change feeUSD 30USD 20FREE
Flight CancellationFREE Flight Cancellations10% FREE20% FREE50% FREE
Cancellation fee after free allowanceUSD 40USD 30USD 20
No ShowNo Show FeeUSD 55USD 45USD 35

Number of FREE Allowances are calculated as per the percentage value mentioned above multiplies by the total number of flights in the purchased Flight Pass (and rounded down to the lower integer).
Fees for Flight Change/ Flight Cancel after Free Allowance and fees for No show credit reinstatement - After the free allowance, the costs for Flight change and flight cancel for additional flights are as follows. The No Show credit reinstatement fee is also mentioned below. All fees are applicable per passenger per flight.
Fare Difference for Flight Change - In the event, if the new flight is outside the Flight Pass parameters an additional fare difference may be applicable, in addition to the change fee and charged.
Passenger name, route change is not permitted on a ticket.
Any change or cancellation made to a flight booking within 1 hour of departure would be considered as No Show and No Show charges would be applicable.
No Show Flight credits can be added back to Flight Pass only up to 7 days after the flight departure and must be done by contacting Optiontown via the customer care and after payment of applicable charges.
7.If you experience any difficulty during flight booking or any other functionality on the website, you must contact Optiontown via phone before the expiry of your respective deadline subject to your Flight Pass terms. If you fail to contact us before the expiry of the respective deadline, then you cannot hold Aeromar or Optiontown responsible for the same.
8.You agree and understand that the real time price may be lower or higher than the regular price displayed, hence the savings may be more or less than the displayed amount. You agree and confirm unconditionally that you have taken the informed decision with the clear understanding and knowledge of the above. You irrevocably and unconditionally agree that you will not hold Optiontown and/or Aeromar responsible in any manner whatsoever for any difference in regular prices and/or savings displayed and you cannot cancel the Flight Pass due to this.
9.Payment for Third Party taxes, fees and surcharge - You need to pay for taxes, fees and surcharges levied by government, airport and other third-parties at the time of flight booking. The Flight Pass price only includes the base fare and airline fuel surcharge. Also, if any of taxes and fees increase between the date when taxes were paid for (for example at the time of flight booking) and the flight departure date, then you are liable to pay for additional taxes and fees amount before flight departure. If taxes and fees increase due to any changes made to your flight booking, then you are liable to pay for additional taxes and fees at the time of flight change.
10.Additional fees may apply for payment methods or other services at the time of Flight Pass purchase, flight booking or other changes made to the bookings or Flight Pass. In addition, your bank or credit card company may charge additional fees due to bank charges/ conversion charges/ credit charges etc. as per their policy.
11.Flight Pass prices may vary across different Customers whether booked on the same flight and having the same parameters.
12.Flight Pass bookings are based on last seat availability. You understand that if a flight is fully booked, and therefore no vacant seats are available, you will not able to make a booking on that flight using your Flight Pass.
13.Specific policies and rules, if applicable to Aeromar, will be displayed under the Flight Pass Rules and would accordingly be applicable to you.
14.The total Flight Pass amount paid will appear in the name of Optiontown. Customers agree that they cannot challenge or dispute a charge if the name appearing on their credit card statement is different than the one mentioned above.
15.If you have purchased one or more ancillary services with the airline and if you would like to change your flight booked under Flight Pass after purchasing those ancillary services, then you would need to contact Optiontown to rebook those ancillary services on your new flight which will be subject to availability on the new flight. We do not guarantee that these ancillary services will be available on the new flight.
16.To the extent permissible by local law or regulation, these Flight Pass Rules shall be governed by and construed in accordance with laws of New York, USA. Aeromar and each Customer submits to the NON-exclusive jurisdiction of the courts in New York, USA to resolve any disputes that may arise out of them.
17.If any provision of these Flight Pass Rules are declared void or unenforceable by any competent authority or court shall, to the extent of such invalidity or unenforceability, be deemed severable and shall not affect the other provisions remaining which shall continue unaffected.
18.Optiontown accepts no responsibility for damage or loss resulting from misdirected or incomplete entries arising from computer malfunctions, viruses, bugs or other such causes. Optiontown is in no way liable for the reproduction or indirect access via third party web site or home page access which reproduction misstates or omits any of the information or terms and conditions connected with the Flight Pass.
19.After the purchase of Flight Pass, in the interest of your security and fraud prevention, you may be contacted by Optiontown and/or Aeromar to request some documents for verification purpose and in case those documents are not provided then your Flight Pass purchase may be put on HOLD or canceled including any booked flights. Optiontown is the sole official partner of Aeromar to provide Flight Pass and is a secure channel that is capable to receive customer's documents for security and verification purpose.
20.Aeromar may also ask you to provide payment or other information at the check in counter for verification purpose. If the requested documents are not provided or Aeromar is unable to verify you as the customer or your payment information, then Aeromar may deny you boarding at your own risk and all your future tickets may be canceled. Optiontown and Aeromar will have no liability in such cases and it will be up to the customer to provide sufficient documents as requested by Aeromar and Optiontown in order to verify the customer and payment information.
21.Optiontown reserves the right to change these Flight Pass Rules at any time.