OptionPass
 
Frequently Asked Questions (FAQs)
Flight Pass Option

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About Flight Pass Option
Pass Purchase
Pass Redeem / Book Flight
Payment
Contacts
Top Frequently Asked Questions
What is Flight Pass Option?
What are the benefits of Flight Pass Option?
How can I purchase Flight Pass?
How can I book a flight using my Flight Pass?
 


Upgrade Travel Option

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About Upgrade Travel Option
Payment
Upgrade Travel Option Sign-up
Upgrade Travel Option Rebook Notification
Top Frequently Asked Questions
What is Upgrade Travel Option (UTo)?
What are the benefits of Upgrade Travel Option?
Which class can I upgrade to?
How do I maximize my chances to get an upgrade?
 


Upgrade Pass

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About Upgrade Pass
Pass Purchase
Pass Redeem / Book Flight
Top Frequently Asked Questions
What is Upgrade Pass?
What are the benefits of Upgrade Pass?
How can I apply for upgrades from My Upgrade Pass?
 


OptionPass

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About OptionPass
Pass Purchase
Redeem OptionPass
Payment
Top Frequently Asked Questions
What is OptionPass?
What is Available Value?
What is Used value?
How does OptionPass help me earn savings for my purchases?
How can I buy an OptionPass?
How can I renew or Top-up my OptionPass?
How can I buy products using my OptionPass?
How to make Payment for OptionPass?
Where and how can I pay my OptionPass installment?
 


Preferred Seat Pass

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About Preferred Seat Pass
Pass Purchase
Pass Redeem / Book Flight
Top Frequently Asked Questions
What is Preferred Seat Pass?
What are benefits of Preferred Seat Pass?
How can I purchase Preferred Seat Pass?
How can I apply for Preferred Seats from My Preferred Seat Pass?
 


Priority Handling Option

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About Priority Handling Option
Pass Purchase
Payment
Priority Handling Option Sign-up
Top Frequently Asked Questions
What is Priority Handling Option?
What are the benefits of Priority Handling Option?
What services or facilities are included with Priority Handling Option?
How do I use Priority Handling at the airport after I have purchased it?
 


Special Baggage

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About Special Baggage
Payment
Special Baggage Sign-up
Special Baggage Rebook Notification
Top Frequently Asked Questions
What is SBo? How does it enhance travel experience?
Does SBo guarantee that I will be allowed to carry Special Baggagge?
How much Special Baggage can I purchase by using SBo?
How do I get my refund if I am not assigned Special Baggage via SBo?
What are the eligibility criteria for SBo? Which flights can I select as SBo flight?
 


Preferred Flight Option

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About Preferred Flight Option
Payment
Preferred Flight Option Sign-up
Top Frequently Asked Questions
What is PFo? How does it enhance travel experience?
Does PFo guarantee that I will be shifted to my PFo flight?
What's the price for PFo?
 


Multiple Booking Option

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About Multiple Booking Option
Payment
Multiple Booking Option Sign-up
Top Frequently Asked Questions
What is MBo? How does it enhance travel experience?
Does MBo guarantee that I will be shifted to my MBo flight?
What's the price for MBo?
 


Flexibility Reward Option

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About Flexibility Reward Option
Flexibility Reward Option Sign-up
Flexibility Reward Option Rebook Notification
Flexibility Reward Option Reward
My Optiontown Account
Top Frequently Asked Questions
What is Flexibility Reward Option (FRo)?
How can I earn rewards with FRo?
What is a FRo Flight?
What is a FRo Rebook Notification?
 


Empty Seat Option

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About Empty Seat Option
Payment
Empty Seat Option Sign-up
Empty Seat Option Rebook Notification
Top Frequently Asked Questions
What is Empty Seat Option (ESo)?
What are the benefits of Empty Seat Option?
Will I get exclusive usage for the empty seats assigned to me?
Can I sleep on my 3-Seat Flatbed during the flight?
Can a group of 2 or more passengers get a separate 3-Seat FlatBed for each passenger?
 


Preferred Seat Option

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About Preferred Seat Option
Payment
Preferred Seat Option Sign-up
Preferred Seat Option Rebook Notification
Top Frequently Asked Questions
What is PSo? How does it enhance travel experience?
Does PSo guarantee that I will be assigned my Preferred Seat?
What's the price for PSo?
 


Lounge Access Option

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About Lounge Access Option
Payment
Lounge Access Option Sign-up
Lounge Access Option Rebook Notification
Top Frequently Asked Questions
What is LAo? How does it enhance travel experience
Does LAo guarantee that I will be given the Lounge access
What's the price for LAo
 


Extra Baggage Option

Select a topic
About Extra Baggage Option
Payment
Extra Baggage Option Sign-up
Extra Baggage Option Rebook Notification
Top Frequently Asked Questions
What is XBo? How does it enhance travel experience?
Does XBo guarantee that I will be allowed to carry extra baggage?
What's the price for XBo?
 


Empty Seat Pass

Select a topic
About Empty Seat Pass
Pass Purchase
Pass Redeem / Book Flight
Top Frequently Asked Questions
What is Empty Seat Pass?
What are benefits of Empty Seat Pass?
How can I purchase Empty Seat Pass?
How can I apply for Empty Seats from My Empty Seat Pass?
 


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